Proserpine Whitsundays Coast Airport Car Rental FAQs

Redspot Car Rentals > Proserpine Whitsundays Coast Airport Car Rental FAQs

Frequently Asked Questions

Can you hire a car in Proserpine?

Yes, you can absolutely hire a car in Proserpine! Hop off your flight and rent a car from Proserpine Airport (officially known as Whitsunday Coast Airport) with Redspot for a seamless skies-to-road car hire experience. 

How do I get from Airlie Beach to Proserpine Airport?

Airlie Beach is approximately a 30-minute drive from Whitsunday Coast Airport (also called Prosperine Airport), making it easy to fly in and out of your tropical adventures in no time! 

Is Proserpine and Whitsunday Airport the same?

Yes, Proserpine and Whitsunday Coast Airport both refer to the same airport.

The airport, officially named Whitsunday Coast Airport (PPP), is situated in Proserpine, a small town in the Whitsundays region of Queensland. It’s the main airport serving the area, providing easy access for travellers exploring the Whitsundays

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What do you need to hire a car in Qld?

To hire a car in Queensland and beyond with Redspot, you will need:

  • A valid credit card, debit card or purchase order/prepaid voucher.
  • A valid driver’s licence and the licence of any other drivers using the car. Licence not in English? You will also need an official translation, as provided by your embassy or home nation’s traffic authority. 
  • Does your licence show your current address? If not, you will need to provide documented proof of address, such as a utility bill. 
  • If you are not an Australian citizen, you will also need to provide your passport
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Do you need a car to get around the Whitsundays?

While it’s possible to get around the Whitsundays using public transportation or tours, having a rental car offers far more flexibility and convenience. 

The Whitsunday region consists of beautiful islands and coastal towns best explored at your own pace. You will find it easy to drive to popular destinations like Airlie Beach, Cedar Creek Falls and Shute Harbour. Alternatively, head off the beaten path to discover hidden gems in the area! 

A rental car also allows you to enjoy scenic drives and stops along the way, whether catching a sunrise at Whitehaven Beach or driving to the ferry terminals for island hopping. 

Plus, having your own vehicle means you won’t be tied to tour schedules or public transport routes. This gives you the freedom to explore as much as you want! Whether staying for a few days or longer, a rental car offers you the keys to make your trip truly your own. 

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Can you get around Airlie Beach without a car?

Yes, it’s possible to get around Airlie Beach without a car. However, renting a car offers a lot more convenience and freedom to roam the Whitsundays, your way! 

While the town around Airlie Beach is easily walkable, it’s a different story if you want to explore further and visit surrounding attractions like Cedar Creek Falls or Shute Harbour. With a car, you can discover the area at your own pace without being restricted by tour schedules or public transport timetables.

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Can you cross borders in a hire car?

Yes, you can cross borders in a hire car around Australia. Plus with Redspot, there are no cross-border fees required to take your adventures across different Aussie states! Wander to your heart’s content. 

If you are booking a one-way car hire (e.g. picking your car up in Whitsundays and dropping it off in Brisbane), this is where ‘drop fees’ are involved. This is a relocation fee that varies depending on the distance from Point A to Point B, and if there are any complications in getting the car back. 

Drop fees are included in the total price when you get a rental car quote on our website. Fully transparent, so you know exactly what’s involved for your budget from Day 1!

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Can I rent a car in Australia as a tourist?

Yes, tourists are more than welcome to rent a car in the Whitsundays! Temporary visitors can show their valid overseas driver’s licence and passport to rent vehicles from Redspot.

If you’re loving your time here and stay in Australia for longer than 3 months, that’s when you’ll need to transition to a local driver’s licence. This depends on the state or territory you’re travelling in, so check in with our friendly Whitsunday Coast Airport team for local advice. 

Note: Make sure to bring a physical driver’s licence to the kiosk. Digital licences or passports are not accepted as valid documents.

If your licence is not in English, we’ll need a translated version from your embassy or traffic authority in your home country. 

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How many days are enough for Whitsundays?

The ideal number of days to spend in the Whitsundays depends on what you want to experience, but generally, three (3) to five (5) days is a great amount of time to explore the main highlights. 

If you’re looking to relax and soak up the beach vibes, three days may be enough to enjoy Airlie Beach, the Whitsunday Islands and Whitehaven Beach. 

For those wanting to venture further or join multiple tours, five days would allow for a more relaxed pace and deeper exploration.

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Can you rent a car from Whitsundays and return to Brisbane?

Yes, you can rent a car from the Whitsundays and return it to Brisbane. Redspot offers one-way rentals (also known as vehicle relocation), allowing you to pick up your vehicle in the Whitsundays and drop it off at any of our convenient locations in Brisbane including the CBD, Domestic and International Airports. 

This is a great option if you plan to explore the coast at your own pace and want to stay on track. 

How close to full does a rental car need to be?

No need to worry, your Redspot rental car will be full of fuel when you pick it up! When it comes to returning it, it’s up to you if you want to refuel or not! Here are your options: 

  1. You can prepay for a full tank at a discounted rate at the start of your rental period. This will save you the hassle of filling it up later, just note that there’s no refund for unused fuel.  
  2. Only get charged for the fuel you use. This will be at a higher rate than above. 
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What happens if the car rental place is closed at the airport?

Want to pick up your car rental after hours? Please contact our Whitsunday Coast Airport team at (07) 4998 5799 (branch direct) or 1300 668 810 (toll-free) to discuss your needs. We’ll do our best to help get you sorted! 

Unfortunately, we do not currently accept after-hours drop-offs at Redspot Whitsunday Coast Airport as the terminal is locked outside of flight operation hours. Please return your vehicle the next business day, when the airport terminal is open.  

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Do hire cars come with insurance?

When you hire with Redspot, all our vehicles come with Standard Cover insurance for your safety. Interested in a little more protection? Check out our Collision Damage Waiver or Super Collision Damage Waiver options for greater peace of mind.

You've taken a bond on my credit card, when can I expect this to be returned?

The bond is usually released within 3-5 business days after the vehicle is returned, but this can vary depending on your bank or credit card provider.

If there are any damages, late returns or additional fees, these may be deducted from the bond before it’s refunded. 

If you have any concerns or if the bond has yet to be returned within the expected timeframe, please contact the branch you hired the vehicle from to discuss.

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Can more than one person drive a hire car?

Yes, more than one person can hit the road with a hire car! Just make sure any drivers present their valid driver’s licence at vehicle pick-up and you’ll be ready to roam. Usual T&Cs apply. 

Please note that an additional driver’s fee may apply, unless you book our All-Inclusive package

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Can my friend and I split-pay for the rental?

Yes, you can definitely split-pay your rental with a friend! 

However, there must be a designated hirer and the primary credit card must be in their name. This is in case there are any extra charges, like fuel or rental extensions. Aside from that, there is no trouble at all with split payments!  

Can P Platers hire cars?

You sure can! We’re one of the few Aussie companies that give the green light for local P-platers over 21 to rent a car. 

Keeping you safe is our top priority, so we have a few safety rules that are designed to make sure you get from Point A to Point B without a hitch. 

If you are a P-plater, you must:

  • Hold a Provisional P2 licence (green Ps).
  • Hold a driver’s licence that is valid for a minimum of 12 months from the date of rental collection.

When you rent a car, remember to factor in the daily surcharge. This surcharge applies to all drivers holding an Australian provisional driver’s licence. Keep in mind that P-platers can also reduce damage cover to a maximum of $330. 

Aged between 21 and 25? You have access to our range of small to medium-sized sedans and hatchbacks. Provisional drivers over the age of 25 can enjoy renting any vehicle available from our entire fleet.

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What is the minimum age to rent a car in Whitsundays?

With most Aussie rental companies? The minimum age is 25, but at Redspot we don’t think age should keep you from getting out there! 

Please be advised that there will be a few restrictions for young drivers. Hired cars available will be CDAR, ECAR and IDAR class vehicles. Provisional P2 licence holders can reduce damage cover up to $330, and there will be a small daily surcharge. Check our Young Drivers guide for all the details.

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What is the oldest age for driving a rental car?

None! At Redspot, we say that age is just a number. Hop in your rental car and get ready to roam!

What is the most popular car rental type?

The most popular rental varies from location to location. But on average, the Toyota Camry is the reigning champion of car rentals. 

The next most popular car rentals are the Toyota Yaris Cross and the Mazda CX-8. 

Do Redspot cars have GPS?

Unfortunately, Redspot cars do not come with GPS or sat nav systems. If you need navigational help though, never fear! 

Most Redspot cars are equipped with Android Auto or Apple CarPlay, which allows hands-free navigation. This helps keep you safe while driving – we don’t recommend using your mobile phone for navigation otherwise. 

Bring along a USB or USB-C connector to use the location services available in-car facilities. We do not provide mobile phone connectors, so it’s best to come prepared in case you’d like to make full use of these services.

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Do rental cars have cameras?

Yes, some rental cars may have a dashcam or rearview camera installed for safety reasons. We value full transparency. We will tell you in the rental agreement if your vehicle is equipped with either camera. 

At Redspot, we respect your privacy and there are no internal cameras filming you in your rental car.

Do you install baby seats for us?

No, unfortunately, for liability reasons we are not able to install baby seats in your hire car. 

Safety is our Number 1 priority at Redspot. We voluntarily comply with Australian state laws and safety policies and therefore cannot install child seats for customers. However, we do offer detailed instructions on how to install a baby seat as safely and securely as possible during vehicle pick-up. 

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I just got a punctured tyre. Will it cost me to call out the roadside assistance to change the tyre?

With Redspot’s Premium Roadside Assistance (PRA) OR Super Collision Damage Waiver (SCDW) changing a punctured tyre will be included in your package at no extra cost! Your rental car also comes with a tool kit to change the tyre yourself if you want to get up and running ASAP. 

PRA covers the cost of call-out requests with Royal Automobile Club of Queensland (RACQ) insurance or similar. Alternatively, one of our friendly Redspot staff members will come to assist you. This is also covered by PRA. 

If you are stuck in a particularly remote location, Redspot also offers a $150 reimbursement credit. This helps cover any local accommodation and transport you might need during a worst-case scenario. 

Note: If your vehicle breaks down due to no fault of your own (engine faults etc.), you are not liable for any call-out fees etc. This applies even if you did not take Premium Roadside Assistance.

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